A guide to student property maintenance

For student property managers, this is a key time to get ahead of maintenance issues. With inspections underway and summer turnover just around the corner, now is the perfect opportunity to resolve problems, ensure compliance, and prepare for the next wave of tenants. Whether you manage HMOs or PBSA, staying on top of maintenance helps avoid costly repairs, minimises complaints, and ensures a safe and welcoming living environment.

In this guide, we’re breaking down what property maintenance means, the types of services to prioritise right now, and how to streamline every step of the process using Concurrent.

What is property maintenance?

Property maintenance refers to the general upkeep and repair of a property to ensure it remains safe, functional, and compliant with housing standards. In the context of student accommodation, this includes everything from fixing leaky taps to ensuring fire alarms are functional and certificates are up to date.

Student tenants tend to be less experienced renters, so it's crucial to respond promptly and clearly to maintenance requests to maintain trust and satisfaction. Proactive maintenance isn’t just about solving problems - it's about preventing them.

Key maintenance services to focus on

This time of year is ideal for ticking off essential maintenance tasks that may have been flagged in inspections or tenant feedback. Focus on:

• Heating, ventilation, and plumbing: Ensure boilers, radiators and extractor fans are in good working order before cooler months return.
• Electrical safety checks: Schedule your five-year Electrical Installation Condition Report (EICR) if due.
• Fire safety systems: Test alarms and fire extinguishers and replace anything outdated.
• Exterior checks: Clear gutters, inspect roofing, and check for damp or damage following winter.
• Pest control: Warmer months can bring unwanted guests - a quick response is key.
• General wear and tear: Fix minor issues like broken furniture, peeling paint, or faulty light switches before they become bigger problems.

Streamlining maintenance with trusted contractors

Working with the right property maintenance contractor makes all the difference. Whether you use in-house teams or third-party providers, it's important to have a structured system for:

• Assigning jobs quickly
• Sharing relevant property info
• Keeping an audit trail of work completed
• Ensuring competitive pricing and high service standards

Manage property maintenance with ease using Concurrent

Concurrent’s built-in maintenance dashboard simplifies the entire process. You can:

• Assign issues to contractors automatically: Cut admin by assigning jobs based on availability or trade in just a few clicks.
• Allow tenants to report issues via the app: Reduce calls and emails with a clear digital maintenance request process. Tenants can upload images and get updates on their issue’s status.
• Keep a full audit trail: View every issue reported, its status, and who resolved it - perfect for internal reporting and resolving disputes.
• Track recurring issues and costs: Use live data to spot recurring problems, monitor contractor performance, and manage your budget more effectively.

By handling everything in-platform, you can save hours of manual work and ensure that nothing slips through the cracks — even across large HMO or PBSA portfolios.

Prepare for a smooth summer turnover

Taking action on maintenance now will help you avoid the seasonal rush and keep tenants happy. With Concurrent, you can prepare your portfolio for the summer changeover with:

• Instant visibility of open issues
• Contractor coordination tools
• Integrated compliance reminders
• Real-time updates and reports

Make property maintenance hassle-free

Want to see how Concurrent can help streamline property maintenance across your portfolio? Book a demo today and get ready for a smoother, smarter lettings cycle.